Return Policy

Ava Mar accepts returns for size or style changes in exchange for Store Credit only. We do not offer refunds unless an item arrives damaged. 

Customers have 30 days from the date their order is placed to start a return request. The item must be returned in its original condition, unworn, unwashed, unsoiled, with the hygiene liner still attached. If these conditions are not met, the return will not be accepted and returned to you at your own expense.

It is the customer’s responsibility to pay for all shipping costs when returning their item/s. Please allow up to 3 business days from when your return is received at our office for your Store Credit to be issued. We are not responsible for any lost or damaged items when returning.

If you purchase your item during a storewide discount or sales promotion and would like to return your item/s, we will provide you with a Store Credit of the amount paid at the time of purchase.

If you have any other concerns, please reach out to us at info@avamarshop.com.